Privacy Policy

Introduction

Welcome to https://ai-loyalty-program-engine-for-long-term-clients.livebursts.com (hereafter referred to as “AI Loyalty Program,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in adherence to various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA)
Colorado’s Privacy Act (CPA)
Utah’s Consumer Sales Privacy Act (UCPA)
Connecticut’s Consumer Data Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including our website, mobile applications, online services, and products offered under the AI Loyalty Program brand. Please note that this policy does not extend to third-party platforms, apps, or services accessible through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy governs your interactions with us when:

You use any of our applications or services as an authorized user.
You visit our websites linked to this policy.
You receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal information, including:

Account Information: Details required to set up and maintain your user account, such as usernames, passwords, email addresses, and profile preferences.
Payment Information: Credit card details, billing addresses, and payment history when you make purchases or use our services.
Financial Information: Bank account information for direct deposits or withdrawals, if provided.
Purchase Information: Products or services bought from us, including transaction dates, quantities, and order details.
Mobile Device Identifiers: Unique device IDs, mobile network information, and browser types to facilitate communication with your device.
Location Data: Your geographic location data when you use our location-based services or when we need to provide services tailored to your region.
Feedback: Responses to surveys, reviews, and comments that help us improve our products and services.
Social Media Information: Data from social media platforms when users choose to log in through these sites for seamless access.
Product Information: Details about the products or services you interact with, including preferences and usage patterns.

We gather this data through direct user input, interactions with our systems, and automated tracking technologies, like cookies. Additionally, third parties may share personal data with us, subject to their respective privacy policies.

Cookies

We use cookies to enhance your experience on our platform and for analytics purposes:

Strictly Necessary Cookies: These are essential for website functionality, ensuring a seamless user experience.
Preference Cookies: Remembering user preferences for customized experiences.
Analytics Cookies: Tracking aggregated data to analyze trends, optimize services, and measure the effectiveness of our online content.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by law. Once the retention period expires or when data is no longer needed for its original purpose, we securely delete or anonymize the information.

Security Measures

Implementing robust security measures is paramount to protecting your data. We employ industry-standard encryption technologies and engage secure third-party processing partners to safeguard personal information during transmission and storage.

Children’s Privacy

We do not intentionally collect personal data from children under 18 years of age. If you believe we have collected such information by mistake, please contact us using the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Access: The right to request access to your personal information held by us.
Rectification: Correcting inaccurate or incomplete data.
Erasure (Right to be Forgotten): Deleting your personal data upon request in certain circumstances.
Restriction: Limiting the use or processing of your data under specific conditions.
Portability: Receiving your personal data in a structured, commonly used format for transfer to another controller.
Objection: Objecting to the processing of your data for specific purposes.
Non-Discrimination: Being free from discrimination based on your exercise of privacy rights.
Filing Appeals/Complaints: The right to make complaints to relevant supervisory authorities and seek legal remedies.

To exercise any of these rights, please reach out to our Privacy Team using the contact details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically to stay informed about how we protect their personal information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, data access, or questions, please contact us:

Email: contact@ai-loyalty-program-engine-for-long-term-clients.livebursts.com
Address: [Provide Physical Address]

We appreciate your trust in our Privacy Policy and are committed to maintaining the highest standards of data protection.